Shipping & Returns
Package shipping
Term: 14 days total natural days from the receipt of the goods. In this case, it will be essential that the product is in perfect condition, in its original packaging and with the manuals and accessories included, returns will not be accepted in any case if the product has been used. Keep in mind that the scooter contains an odometer where it stores the total trajectory and can not be reset, so if it is used it can not be sold again as new. The shipping costs derived from such return will fall on the USER. After checking the condition of the goods, the amount will be refunded. The transport costs for the return will be borne by the customer as long as it is not a defect of the product.
Whatever form of delivery you choose, we will provide you with a link so you can track your order online.
Shipping costs include handling and packaging costs, as well as postal expenses. The handling costs have a fixed price, while the transport costs may vary according to the total weight of the package. We advise you to group all your items in one order. We can not combine two different orders, and the shipping costs will be applied for each one individually. We are not responsible for any damages that your package may suffer after shipment, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected.